Chump Change

Support

Questions go to the person who invited you.

Common questions

I can't sign in

Accounts are by invitation. Use the email address you were invited with, your password, then the 6-digit code from your authenticator app (or a recovery code). After several wrong tries the account locks for 15 minutes.

My bank stopped updating

Banks occasionally need you to sign in again. On the website go to Connections and reconnect it. The app's Today, Accounts and Invest screens show when each bank last synced.

How do I delete my account and data?

In the app: Account → Delete account. On the website: Settings → Privacy. Either permanently removes everything and disconnects your banks. See the privacy policy.

How do I get a copy of my data?

On the website: Settings → Privacy → Download my data.

Support · Chump Change